Factory-Backed Support.
Across Every Shift.
Our engineering team ensures your packaging line runs without interruption. Explore our AMCs, order spares, or schedule a technician.
Service Programs
Every path we support your machinery through, from a same-day breakdown to a scheduled AMC.
Emergency Breakdown Dispatch
Within 4 Hours in BengaluruWhen an end-of-line machine halts, every hour costs production. Our factory-trained field technicians deploy with replacement heating elements, belts, and control boards.
- Phone triage within 15 minutes
- On-site engineer dispatch
- Direct replacement parts on truck
Annual Maintenance Contracts
Quarterly Scheduled AuditsPrevent unplanned line stoppages before they occur. Comprehensive checkups cover mechanical cam alignments, heating resistance, drive chain lubrication, and safety interlocks.
- Quarterly multi-point audit
- Free wear-and-tear inspections
- Discounted genuine OEM spares
Genuine OEM Spares
Same-Day Bengaluru DispatchWe maintain over 2,000 SKUs in our Mathikere facility: Nichrome blades, silicone rollers, tension springs, PC boards, and drive motors for all leading machine models.
- Over 2,000 SKUs in stock
- Immediate counter collection
- Same-day courier across South India
Plant Commissioning & Training
Day-One Turnkey HandoverComplete on-site positioning, electrical phase verification, pneumatic regulator calibration, and thorough safety SOP briefings for your shift operators.
- Electrical phase & pressure check
- Live carton trial tuning
- Operator cleaning & safety SOPs
Annual Maintenance Contracts
Structured maintenance that protects uptime.
Preventative Maintenance
Regular preventative health audits to maintain peak cycle speeds, calibrate tension, and preempt mechanical fatigue.
- 4 Scheduled quarterly comprehensive machine inspections
- Precision cam, chain drive, and bearing lubrication
- Electrical resistance & temperature sensor calibration
- Priority emergency service queue with discounted rates
- 15% discount on all genuine OEM spare part orders
Comprehensive AMC
Complete coverage including scheduled quarterly audits, zero-cost breakdown labor, and high-wear consumable part replacements.
- 4 Scheduled preventative maintenance audits per year
- Unlimited emergency breakdown callout visits
- All standard wear parts included (blades, belts, springs)
- Guaranteed 4-hour on-site response in Bengaluru metro
- Annual operator refresher training for plant workers
On-Demand Service
Fast on-call technical dispatch for equipment diagnostics, sudden line repairs, or plant relocation assistance.
- Immediate phone diagnostics with senior service engineer
- Single-visit mechanical & electrical troubleshooting
- Genuine replacement parts billed at standard rates
- Detailed diagnostic report with maintenance recommendations
Tell us what's going on.
For an existing machine, a service question, or anything that isn't working the way it should. Comparing machines to buy instead? Use Get a quote.
